Interested In Soft Skills?

Modules written and reviewed by content experts, aligned to technical careers. Online assessments for real-time credentialing and digital badges for mastery of skills. Browse our Cluster categories and find the technical module for your needs.

Employability

Designing a Career

The goal is to develop an occupational skills set in exploring the world of work.

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Getting the Job

The goal is to develop an occupational skills set in getting a job.

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Career Advancement

The goal is to help newly-hired workers succeed through a trial/ probationary period(s) and advancing in the career.

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Getting to Work

Learning on the Job

The goal is to develop an occupational skills set in how to learn on the job.

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Standard Operating Procedure

The goal is to develop an occupational skills set in using standard operating procedures (SOPs) on the job.

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Job Aid

The goal is to develop an occupational skills set in creating and using job aids on the job.

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Dress for the Job

To introduce the occupational competency dressing appropriate for the job.

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Technical Communication

Verbal Communication

The goal is to develop an occupational skills set on the verbal or spoken-word aspects of technical communication on the job.

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Written Communication

The goal is to develop an occupational skills set on written or text aspects of technical communication.

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Graphic Communication

The goal is to develop an occupational skills set in the graphic and iconic aspects of technical communication.

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Non-Verbal Communication

The goal is to develop an occupational skills set in non-verbal or “body language” aspects of technical communication on the job.

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Questioning / Interrogating

The goal is to develop an occupational skills set in questioning and interrogation techniques, which are vital skills for police investigators, crime-scene technicians, and others who must extract vital information from various people.

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Perception

The goal is to develop an occupational skills set in using differing perspectives on the job.

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Thinking on the Job

Common Sense

The goal is to develop an occupational skills set of using one’s common sense on the job.

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Logic on the Job

The goal is to develop an occupational skills set of thinking logically on the job.

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Critical Thinking

The goal is to develop an occupational skills set in thinking critically on the job.

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Persuading

The goal is to develop an occupational skills set on persuasion, negotiation, and influencing in technical situations.

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Decision Making

The goal is to develop an occupational skills set in how to make sound decisions and extend critical judgment on the job.

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Personal Strengths

Concentrating on the Job

The goal is to develop an occupational skills set on how to concentrate on the job.

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Motivation on the Job

The goal is to develop an occupational skills set in self-motivation on the job.

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Managing Shift Cycles

The goal is to develop an occupational skills set on managing one’s own shift cycles on the job.

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Managing Stress

The goal is to develop an occupational skills set on stress management.

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Humor is No Laughing Matter

The goal is to develop an occupational skills set on finding humor in one’s self and one’s workplace.

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Manners

The goal is to develop an occupational skills set on desired manners and etiquette in work-related situations.

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Personal Values

Attitude on the Job

The goal is to develop an occupational skills set in portraying a positive attitude while on the job.

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Ethics on the Job

The goal is to develop an occupational skills set of valuing character, integrity, and ethical behavior on the job.

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Confidentiality

The goal is develop an occupational skills set on confidentiality, especially of information, on the job.

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Responsibility on the Job

he goal is to develop an occupational skills set in taking responsibility for one’s self while on the job.

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Initiative

The goal is to develop an occupational skills set on valuing and enacting initiative on the job.

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Whistle Blowing

The goal is to develop an occupational skills set on values, perils, profits, and procedures in whistle blowing on the job.

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Productivity

Productivity on the Job

The goal is to develop an occupational skills set on increasing and maintaining a worker’s technical productivity on the job.

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Quality Assurance

The goal is to develop an occupational skills set in quality control.

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Preventive Maintenance

The goal is to develop an occupational skills set in preventive maintenance on the job.

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Diagnostics

The goal is to develop an occupational skills set to perform diagnostics on differing applications.

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Estimating

The goal is to develop an occupational skills set for estimating on the job.

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Managing Time

The goal is to develop an occupational skills set in managing one’s work time.

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Team Work

Team Building

The goal is to develop an occupational skills set in working as a member of a work team.

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Leading

The goal is to develop an occupational skills set in providing leadership on the job.

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Networking

The goal is to develop an occupational skills set in networking with other technicians on the job.

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Resolving Conflict

The goal is to develop an occupational skills set in resolving interpersonal conflicts on the job when self-interests clash.

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Systems

Systems Thinking

The goal is to develop an occupational skills set in systems and subsystems thinking on the job.

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Organizing Systems

The goal is to develop an occupational skills set in using various approaches and systems for organizing work-related materials on the job.

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Electro / Mechanical Systems

The goal is to develop an occupational skills set in working with such on the job.

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Biological Systems

The goal is to develop an occupational skills set in working with such systems on the job.

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Social Systems

The goal is to develop an occupational skills set in working with such systems on the job.

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Creativity

Designing on the Job

The goal is to develop an occupational skills set in creativity on the job.

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Problem Solving

The goal is to develop an occupational skills set in problem solving on the job.

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Planning

The goal is to develop an occupational skills set in anticipating and planning on the job.

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Priority Setting

The goal is to develop an occupational skills set in priority setting on the job.

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Computer Modeling

The goal is to develop an occupational skills set in computer-based modeling which helps to predict probabilities in political campaigns, hurricanes, earthquakes, tornadoes, and other phenomenon.

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Occupational Safety & Health

Hazard Communication

The goal is develop an occupational skills set in occupational safety and health and to credential employees in HazComm.

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Chemical Hazard

The goal is to develop an occupational skills set in protecting oneself from chemicals on the job.

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Bloodborne Pathogens

The goal is to develop an occupational skills set in protecting oneself from BBP on the job.

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Confined Space Entry

The goal is to develop an occupational skills set in protecting one’s self in confined spaces on the job.

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Emergency Response

The goal is to develop an occupational skills set on how to respond to an accident or incident on the job.

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Management

Self-employment

To introduce the occupational competency of self-employment and entrepreneurship as a rewarding means of earning a living.

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Supervising

The goal is to develop an occupational skills set in supervising fellow employees.

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Train the Trainer

The goal is to develop an occupational skills set in procedures and practices of delivering one-to-one and stand-up training for peers.

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Proposal Writing

The goal is to develop an occupational skills set in writing proposals for projects and grants for funding.

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Digital Processing

The goal is to develop an occupational skills set on digital processing, electronic communications, internet usage, and computer basics.

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